PRIVACY POLICY

2.1 No Data Collection

The Central MedLab Mobile App does not collect, store, or process any personal information or data from users.

2.2 View-Only Access

The App provides authorized healthcare professionals with view-only access to:

• Laboratory test results previously processed by Central MedLab
• Patient information already in Central MedLab's systems
• Historical laboratory data and reports

2.3 Access Authorization

• Access is granted only to licensed healthcare professionals
• Users must have pre-existing arrangements with Central MedLab
• All access is logged and monitored for security purposes
• No data can be downloaded, modified, or stored within the App

2.4 Technical Requirements

The App may require basic technical information solely for functionality:

• Device compatibility verification
• Secure connection establishment
• Authentication for authorized access

Note: This technical data is not stored or collected by the App

3.1 Primary Purpose

The App serves solely to provide authorized healthcare professionals with:

• View-Only Access: Secure viewing of laboratory results and patient data
• Clinical Support: Access to historical laboratory information for patient care
• Healthcare Coordination: Enabling authorized doctors to review test results

3.2 No Data Processing

Since the App does not collect data, we do not:

• Store any personal information within the App
• Process or analyze user data
• Create user profiles or accounts within the App
• Track user behavior or preferences

3.3 Security and Access Control

We maintain:

• Authentication Systems: Verify authorized healthcare professional access
• Secure Connections: Encrypted viewing sessions
• Access Logging: Monitor and record access for security purposes (logs maintained by Central MedLab, not the App)

4.1 No Information Sharing by the App

Since the App does not collect or store information, there is no information sharing by the App itself.

4.2 Data Access Rights

• Only authorized healthcare professionals with existing Central MedLab arrangements can access the App
• Access is limited to viewing laboratory results and related medical information
• All data viewed remains within Central MedLab's secure systems

4.3 Healthcare Professional Responsibilities

Authorized users (healthcare professionals) are responsible for:

• Maintaining patient confidentiality according to medical ethics and law
• Using accessed information solely for legitimate medical purposes
• Complying with applicable healthcare privacy regulations
• Not attempting to download, copy, or store viewed information

4.4 Existing Data Governance

All laboratory results and patient information accessed through the App are governed by:

• Central MedLab's existing privacy policies for laboratory data
• Zimbabwean healthcare privacy regulations
• Professional medical confidentiality requirements

5.1 App Security

Since the App does not store data, our security focus is on access protection:

• Secure Authentication: Encrypted login credentials for authorized users only
• Encrypted Connections: All data viewing sessions use secure, encrypted connections
• Access Controls: Strict authentication and authorization protocols
• Session Management: Automatic session timeouts and secure session handling

5.2 No Local Data Storage

• No patient information is stored on mobile devices
• No temporary caching of sensitive information
• All data remains within Central MedLab's secure infrastructure
• App functions as a secure viewing portal only

5.3 Infrastructure Security

The underlying laboratory data security is maintained by Central MedLab through:

• Industry-standard encryption and security protocols
• Regular security assessments and updates
• Compliance with healthcare data security requirements

6.1 Healthcare Professional Access Rights

As an authorized healthcare professional, you have:

• View-Only Access: Right to view laboratory results for patients under your care
• Secure Access: Guaranteed encrypted and secure viewing sessions
• Access Termination: Right to request termination of your access arrangement

6.2 Patient Data Rights

Since the App does not collect patient data, patient rights regarding their laboratory information are governed by:

• Central MedLab's main privacy policies for laboratory services
• Zimbabwean healthcare privacy regulations
• Direct relationship between patients and Central MedLab

6.3 Professional Obligations

Healthcare professionals using the App must:

• Use accessed information solely for legitimate medical purposes
• Maintain patient confidentiality according to professional medical ethics
• Not attempt to circumvent the view-only restrictions
• Report any technical issues or security concerns immediately

7.1 No Data Retention by the App

The App does not retain or store any data:

• No personal information is stored within the App
• No laboratory results are cached or stored locally
• No user activity logs are maintained by the App
• All data remains within Central MedLab's secure systems

7.2 Laboratory Data Retention

Laboratory results accessed through the App are governed by Central MedLab's data retention policies:

• Retention periods follow Zimbabwean healthcare regulations
• Data retention is managed by Central MedLab, not the App
• Healthcare professionals should refer to Central MedLab's main privacy policy for data retention details

7.3 Access Logs

Access to the App may be logged by Central MedLab for security purposes, but these logs do not contain patient data and are maintained according to Central MedLab's security policies.

8.1 No Data Transfers by the App

Since the App does not collect or store data, there are no international data transfers by the App.

8.2 Data Location

• All laboratory data accessed through the App remains within Central MedLab's Zimbabwe-based systems
• The App provides secure viewing access to data stored locally in Zimbabwe
• No patient information is transferred or stored outside of Zimbabwe through the App

8.3 Infrastructure Location

Any underlying laboratory data storage and management is governed by Central MedLab's infrastructure policies and remains subject to Zimbabwean data protection regulations.

9.1 Healthcare Professional Access

The App is designed exclusively for licensed healthcare professionals and is not intended for use by:

• Patients or general public
• Individuals under 18 years of age
• Unlicensed medical personnel

9.2 Professional Licensing Requirements

Access to the App requires:

• Valid medical license or healthcare professional credentials
• Existing professional arrangement with Central MedLab
• Verification of professional status

10.1 No Tracking Technologies

The App does not use:

• Cookies for data collection
• Analytics tracking
• User behavior monitoring
• Performance tracking that stores personal data

10.2 Essential Technical Functions Only

The App may use minimal technical functions solely for:

• Secure authentication
• Session management for secure viewing
• Basic app functionality

Note: These technical functions do not collect or store personal information

10.3 No Data Analytics

The App does not perform user analytics, behavior tracking, or any form of data collection for analysis purposes.

11.1 Limited Third-Party Integration

The App operates as a standalone viewing portal with minimal third-party integrations:

• Authentication services may be provided by secure third-party systems
• Any third-party services used are strictly for technical functionality, not data collection

11.2 No External Data Sharing

Since the App does not collect data, there is no sharing of user information with third-party services for:

• Analytics purposes
• Marketing purposes
• Data processing or storage

11.3 Healthcare Professional Responsibility

Healthcare professionals remain responsible for their own use of any external services or systems outside of this App.

12.1 Notification of Changes

We may update this Privacy Policy from time to time. Material changes will be communicated through:

• Direct notification to authorized healthcare professionals
• Updates posted at https://genielis.one/central-medlab/privacy
• Email notifications to arranged healthcare providers

12.2 Continued Use

Continued use of the App after policy updates constitutes acceptance of the revised Privacy Policy.

13.1 Local Regulatory Compliance

This Privacy Policy and the App's operation comply with:

• Data Protection Act of Zimbabwe
• Health Professions Act
• Medical, Dental and Allied Health Professions Act
• Professional medical confidentiality requirements

13.2 Healthcare Professional Obligations

Healthcare professionals using the App remain bound by:

• Professional medical ethics and confidentiality requirements
• Zimbabwean healthcare privacy regulations
• Medical licensing board requirements

14.1 Privacy and Technical Support

For questions about this Privacy Policy or technical issues with the App:

14.2 Access Arrangements

To establish or modify healthcare professional access arrangements:

• Contact Central MedLab directly using the above information
• Provide professional credentials and licensing information
• Establish formal arrangement agreements